Have a question or need design help? Need assistance with an existing order or help with placing a new order? Have a custom design idea we can help bring to life? We're happy to help!
We are here to help Monday through Friday 9AM to 5PM PST, excluding holidays. We strive to return all inquiries within 24 hours (M-F). Thank you.
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Current Production Times
Our current production lead-times will vary depending on the current volume of orders we are experiencing. Lead times on this page will be adjusted accordingly as they change. Please note that lead times will be higher around holidays, wedding season, etc.
Handmade Takes Time
We put a lot of thought and time into our designs and we handle every pair as if they were our very own. We truly appreciate your patience and understanding with our current times. These lead times are necessary to ensure our designs and multiple processes are never rushed so that every client and their orders receive the same deserved attention to every last detail from beginning to end. Thank you.
As of today, our current estimated lead time is:
25-30 business days (M-F)
This time begins the day on which your shoes are received.
